Gabe Ramirez Location
- Austin, TX, US
Gabe Ramirez Work
- 2022 -now Director Workforce Management @
- 2018 -2022 Director, Customer Advocacy @
- 2016 -2018 Operations and Workforce Manager @
- 2015 -2016 Workforce Manager @
- 2012 -2015 Sr. Int'l Workforce Solutions Manager @
- 2008 -2012 Workforce Solutions Manager and Operations Manager @
- 2006 -2008 Resource Manager @
- 2004 -2006 Medical Management Supervisor @
- 2003 -2004 Call Center Manager @
Gabe Ramirez Education
- Webster University
MBA (Human Resource Development/Bus. Mgmt.)
- University of the Incarnate Word
BBA (Management)
- Webster University
Master of Business Administration - MBA (Business Administration and Management, General)
Gabe Ramirez Skills
- Strategic Human Resource Planning
- Customer Experience
- Contact Center Management
- Performance Improvement
- Customer Engagement
- Ops
- Analytics
- Operations
- Key Performance Indicators
- Forecasting
- Trend Analysis
- Call Center
- Customer Service
- Coaching
- Scheduling
- Hiring
- Process Improvement
- Team Building
- Change Management
- Customer Relations
- Strategic Planning
- Access
- Employee Relations
- Excel
- Customer Satisfaction
- Operations Management
- Program Management
- Business Analysis
- Microsoft Office
- Budgeting
- Problem Solving
- Performance Management
- Microsoft Excel
- Call Centers
- Workforce Management
- Data Analysis
- Team Leadership
- Management
- Human Resources
- Recruiting
- Training
- Leadership
- Project Management
- Analysis
- Quality Assurance
- Quality Management
- Data Modeling
- Business Process Improvement
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Strategic Business
- Claim
- Medical Groups
- Customer Relationship Management
Gabe Ramirez Summary
- Gabe Ramirez, based in Austin, TX, US, is currently a Director Workforce Management at Stericycle. Gabe Ramirez brings experience from previous roles at Baylor Scott & White Health and Healthways. Gabe Ramirez holds a MBA in Human Resource Development/Bus. Mgmt. @ Webster University. With a robust skill set that includes Strategic Human Resource Planning, Customer Experience, Contact Center Management, Performance Improvement, Customer Engagement and more. Gabe Ramirez has 4 emails and 2 mobile phone numbers on RocketReach.
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