Futurelab is a consultancy agency for strategic development of customer experience. Our mission is to help companies to succeed in the era of the customer by making the customer experience the most important competitive advantage. We believe that making change requires new know-how in all aspects of business, ranging from a strategic level to individual employees and customer encounters. We aim to increase the knowledge of the entire organisation both through strategic development and expertise development of individuals. We offer a variety of change projects to bring customer experience to a new level through development of strategy, leadership, encounters, measurement, and corporate culture.
| Website | http://www.futurelab.fi |
| Employees | 3 (2 on RocketReach) |
| Founded | 2011 |
| Address | Aleksanterinkatu 17, Helsinki, Uusimaa 00100, FI |
| Technologies | |
| Industry | Business Consulting and Services, Customer Experience Management, Customer Experience Consulting, Asiakaskokemuksen johtaminen |
| Keywords | Customer Experience Consultancy, Customer Centricity Consulting, Customer Journey Mapping, Customer Experience Design, Ux Consulting, Digital Transformation Consulting, Customer Experience Management, Cx Improvement, Customer Feedback Analysis, Consultancy Services, Business Strategy Consulting, Competitive Advantage Consulting, Customer Success Consulting, Service Design, Experience Strategy, Customer Insights, Strategic Planning |
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Kari Korkiakoski is the CEO, Founder of Futurelab Experience.
2 people are employed at Futurelab Experience.
Futurelab Experience is based in Helsinki, Uusimaa.
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