Frontdesk Information

Frontdesk is the AI receptionist and 24/7 AI answering service trusted by thousands of Small Businesses (SMBs) across the United States and worldwide. Our AI phone agent answers every inbound call the moment it rings, books appointments in your own voice, qualifies leads, transfers urgent calls, and follows up with every customer automatically. The same AI handles SMS, email, web chat, and web voice, so no lead ever goes cold. The full Frontdesk platform for Small Businesses: • AI Phone Receptionist with 24/7 availability, concurrent calls, call recording, transcription, multilingual support, warm transfers, and IVR • AI Web Voicebot and AI Web Chatbot for websites, Facebook Messenger, and Instagram DMs • SMS Texting Agent with two-way SMS, lead capture, workflows, and CRM sync • Automated Outbound SMS and Automated Outbound Calls for lead re-engagement, sequences, voicemail drop, and bulk campaigns • Email AI agent and Email Drip Campaigns for automated nurture and follow-up • AI Calendar with Google Calendar sync, multi-staff scheduling, booking links, appointment reminders, cancellations, and rescheduling • AI CRM with HubSpot, Salesforce, and Pipedrive integrations, lead scoring, pipelines, activity timeline, and a unified multichannel inbox • Smart Tickets, Smart Notifications, Website Forms, and Dashboards & Reporting • PBX Call Capture and In-Person Meeting Capture so every conversation lands in your CRM • AI Avatar, AI Website Builder, AI Code Automations, and no-code Automations Industries we serve include law firms, real estate, property management, HVAC, plumbing, home services, healthcare, dental, chiropractors, therapists, salons, fitness studios, auto repair, dealerships, cleaning, construction, insurance, mortgage, solar, recruiting, retail, and Shopify stores. Proudly headquartered in New York City with a global team of superstars. Get started in five minutes at www.myaifrontdesk.com.