Friction Labs Information

Friction Labs helps small and mid-sized businesses find where they lose time, leads, and visibility, then delivers the strategy to fix it. This is not one consultant looking at one problem. It is a collaborative of operators who have already proven the work inside their own companies. We map friction across growth and operations, then design a focused plan in days, not months. Start here: https://lessfriction.ca Friction discovery tool: https://discovery.lessfriction.ca/ Book a strategy session: https://lessfriction.ca/environment-scan The Friction Labs way: Focused strategy, delivered in days. Recommendations that fit your exact operation. Hands-on guidance from real operators. The work evolves as the business changes. The team: Carl Messenger-Lehmann, Hyperweb Communications (digital marketing, strategy, AI visibility) Will Chen, Intuitico Inc. (business strategy and systems) Gord Carter, L3 Solutions / LMI Canada (leadership and organizational development) Raffi Oshagan, Garo (AI and app development) Wayne Regier, Integrated Supply Systems (process and operational efficiency) Scott Kendall, Outhouse IT (managed IT and infrastructure) Different experts. Different perspectives. One goal: less friction.