Frédérique Hamel's Location
L'Ancienne-Lorette, QC, CA
Frédérique Hamel's Work
- Analyste Centre de service TI @ Sobeys
- Spécialiste soutien informatique @ IKEA
- Superviseur Services Spéciaux @ The Home Depot
- Technicienne Bureautique @ IA groupe financier
- Agent au soutien technique - Senior @ Flo
- Specialiste en implantation Logiciel ABAK @ SIRIUS Software Inc
- Agente de service à la clientèle Gestion du patrimoine et assurance de personnes @ Desjardins
- Technicienne Informatique @ Volvo Group
- Technicienne Informatique-Soutien aux utilisateurs et Formatrice @ ACCEO Solutions
- WFM Supervisor, Training Coordinator, Dispatch Supervisor, Support Tech @ Cardinal Health Canada
Frédérique Hamel's Education
- Collège CDI de technologies et des affaires
AEC LEA10 (Gestion Réseau Informatique)
1999 - 2000 - ICMI
Certificat (Workforce management: The Basics And Beyond)
- Technologia
Certificat (Gestion efficace du temps et des priorités)
- Actualisation
Certificat (Améliorer le service à la clientèle par l'intelligence émotionnelle)
- Actualisation
Certificat (Service à la clientèle : Agir en partenaire)
- Genesys University-San Francisco-ÉU
Certification (Configuring, Forecasting and Scheduling with Workforce Manager)
- Swift Alliance-Paris-France
Certification (Operating SWIFT Alliance Access)
Frédérique Hamel's Skills
- Windows
- Troubleshooting
- Microsoft Exchange
- Business Intelligence
- CRM
- Windows 7
- Operating Systems
- System Administration
- Network Administration
- TCP/IP
Frédérique Hamel's Summary
Frédérique Hamel, based in L'Ancienne-Lorette, QC, CA, is currently a Analyste Centre de service TI at Sobeys, bringing experience from previous roles at IKEA Group, The Home Depot, iA Financial Group (Industrial Alliance) and AddÉnergie. Frédérique Hamel holds a 1999 - 2000 AEC LEA10 in Gestion Réseau Informatique @ Collège CDI de technologies et des affaires. With a robust skill set that includes Windows, Troubleshooting, Microsoft Exchange, Business Intelligence, CRM and more, Frédérique Hamel contributes valuable insights to the industry. Frédérique Hamel has 2 emails on RocketReach.
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