Frederick Seiderer Email & Phone Number
Technical Customer Service Manager @ Anoto
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Frederick Seiderer Location
- United Kingdom
Frederick Seiderer Work
- Technical Customer Service Manager @ (November 2021 - Present)
- Head of Customer Support @ (January 2020 - October 2021)
- Office Manager @ (September 2017 - December 2019)
- Quality Assurance Supervisor (UK) and System Test Lead @ (May 2013 - August 2017)
- Quality Assurance Supervisor @ (April 2009 - May 2013)
- Quality Assurance Lead @ (June 2004 - April 2009)
- Quality Assurance Lead @ (July 2001 - February 2003)
- Quality Assurance Technician @ (September 2000 - February 2001)
Frederick Seiderer Education
- Hugenote High School 1992-1996
Frederick Seiderer Skills
- 1st & 2nd Line Support
- Agile Project Management
- Agile Testing
- Android
- Bug Tracking
- Bug Validation
- Business Process Improvement
- Business Systems Administration (CRM/ERP)
- Casual Games
- Computer Games
- Cross-departmental Coordination
- Cross-functional Collaborations
- Customer Escalation Management
- Customer Satisfaction Management
- Defect Reporting
- Document Management
- Documentation
- Enterprise QA
- Functional Testing
- Gameplay Testing
- Gaming
- Global Cross-Functional Team Leadership
- ISTQB
- Incident Handling
- J2ME
- JIRA
- Java
- KPI Reporting & Operational Insight
- Logistics & Fulfilment Coordination
- Manual Testing
- Mobile
- Mobile Application QA
- Mobile Applications
- Mobile Devices
- Mobile Games
- Multi-Platform QA
- Multimedia QA
- New Hire Training
- Office 3
- Operations Management
- Order-to-Cash Operations
- Performance Testing
- Process Creation & Optimization
- Quality Assurance
- Recruitment & Staff Development
- Regression Testing
- Release Process Management
- Release Readiness
- Requirements Analysis
- Resource Planning
- Scheduling
- Scrum
- Scrum Facilitation
- Social Games
- Software Documentation
- Software Quality Assurance
- Stakeholder Relations
- Support Reporting & Analytics
- System Testing
- System-level QA
- Technical Documentation
- Technical Product Support
- Technical Support Leadership
- Test Cases
- Test Environment Setup
- Test Management
- Test Plan Creation
- Test Planning
- Test Planning & Execution
- Test Strategy Development
- Testing
- Ticket Management (Zendesk/Helpscout)
- User Acceptance Testing
- Vendor & Partner Management
- Video Games
- iPhone
Frederick Seiderer Summary
- Frederick Seiderer, based in United Kingdom, is currently a Technical Customer Service Manager at Anoto. Frederick Seiderer brings experience from previous roles at Anoto and DevelopIQ. Frederick Seiderer holds a 1992 - 1996 Hugenote High School. With a robust skill set that includes 1st & 2nd Line Support, Agile Project Management, Agile Testing, Android, Bug Tracking and more. Frederick Seiderer has 2 emails on RocketReach.
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