Frédérick Guérard Email & Phone Number
Conseiller Principal - Gestion des problèmes TI, Assurances Auto and Habitation @ Desjardins
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Frédérick Guérard Location
- Deux-Montagnes, QC, CA
Frédérick Guérard Work
- Conseiller Principal - Gestion des problèmes TI, Assurances Auto and Habitation @ (January 2025 - Present)
- IT Support Manager @ (March 2024 - January 2025)
- Chef d’équipe - Support technique @ (June 2022 - March 2024)
- Coordonnateur - Gestion des problèmes majeurs and Revue des incidents majeurs @ (January 2017 - June 2022)
- Major Incident Manager @ (October 2015 - December 2016)
- Technical Team Lead @ (October 2014 - October 2015)
- Senior Technical Consultant @ (January 2014 - October 2014)
- IT Consultant @ (October 2012 - January 2014)
Frédérick Guérard Education
- EMICA
DEP (Spécialiste en soutien informatique)
2011-2012
Frédérick Guérard Skills
- IT Service Management
- Customer Service
- IT Solutions
- Management IT
- Management services IT
- Windows 7
- Gestion des incidents
- Services d'assistance
- Leadership d'équipe
- Troubleshooting
- Opérations IT
- BMC Remedy
- Microsoft Windows
- Centre de services
- Intégration
- ITIL
- HPSM
- Incident Management
- Problem Management
- ITIL Certified
Frédérick Guérard Summary
- Frédérick Guérard, based in Deux-Montagnes, QC, CA, is currently a Conseiller Principal - Gestion des problèmes TI, Assurances Auto and Habitation at Desjardins. Frédérick Guérard brings experience from previous roles at La Vie En Rose, EspaceProprio, Desjardins and CGI. Frédérick Guérard holds a 2011 - 2012 DEP in Spécialiste en soutien informatique @ EMICA. With a robust skill set that includes IT Service Management, Customer Service, IT Solutions, Management IT, Management services IT and more. Frédérick Guérard has 3 emails and 1 mobile phone numbers on RocketReach.
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