Frederick Daum Email & Phone Number

Vice President Contact Centers @ National Grid

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Frederick Daum Location

United States

Frederick Daum Work

2024 - now Vice President Contact Centers @ National Grid
2019 - 2024 Executive Director of Customer Operations and Energy Cloud @ PSEG
2013 - 2019 Director of Customer Contact and Billing- Long Island @ PSEG

2010 - 2013 Process Integration Manager- Customer Contact @ PSEG
2007 - 2010 Operations Manager- Meter Reading and Field Collections @ PSEG
1987 - 2007 Senior Site Supervisor- Gas Operations @ PSEG

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Frederick Daum Education

Saint Joseph's University - Erivan K. Haub School of Business
EMBA (Business)
2007 - 2008

Frederick Daum Skills

Energy
Forecasting
Customer Satisfaction

Change Management
Team Building
Leadership Development
Call Centers
Analysis
Process Improvement
Strategic Planning

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Frederick Daum Summary

Frederick Daum, based in United States, is currently a Vice President Contact Centers at National Grid. Frederick Daum brings experience from previous roles at PSEG. Frederick Daum holds a 2007 - 2008 EMBA in Business @ Saint Joseph's University - Erivan K. Haub School of Business. With a robust skill set that includes Energy, Forecasting, Customer Satisfaction, Change Management, Team Building and more. Frederick Daum has 1 emails and 2 mobile phone numbers on RocketReach.

Frederick Daum Emails

Found 1 emails

@nationalgrid.com

Frederick Daum Phone Numbers

Found 4 phone numbers

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