IT and marketplaces support @ (August 2025 - June 2026)
Happy boss @ (December 2020 - October 2025)
Owner @ Happy Computers (July 2013 - December 2020)
Computer System Engineer @ (April 2020 - September 2020)
ASC 2nd line and System Expert @ (February 2016 - April 2020)
Junior System Engineer Communication solutions @ (April 2014 - February 2016)
Project Consultant @ (November 2011 - December 2013)
Business application analyst @ (November 2011 - December 2013)
Support Engineer @ (February 2011 - October 2011)
Dispatching Metro Officer @ (February 2010 - February 2011)
Support Team Leader @ (October 2009 - March 2010)
IT Support Analyst @ (May 2009 - November 2009)
Local Support Engineer @ Northgate-Arinso (January 2009 - March 2009)
Application Analyst @ (January 2007 - December 2008)
Senior Helpdesk Analyst @ (April 2000 - December 2006)
Frederic Wasterzak Education
Ecole industrielle et commerciale Ecaussines
Bachelor (ICT)
1998-2000
Frederic Wasterzak Skills
TETRA
OTRS
Windows Server
Help Desk Support
Requirements Analysis
User Training
Active Directory
EHS Management Systems
Computer Hardware
ITIL
Cisco Call Manager
Windows
Networking
Troubleshooting
Telecommunications
Business Analysis
Apple Support
English
Desktop Support
Communication
System Administration
Solutions
Applications Support
Raspberry Pi
Support
SIP
Microsoft Office
User Acceptance Testing
Android
Test Cases
Testing
BMC Remedy
Change Management
Employee Training
Training
Customer Service
Windows 7
Technical Support
Dutch
Scripting
SQL
Documentation
Project Management
Problem Solving
End User Support
ITIL v3 Foundations Certified
French
Unified Communications
VMware
Analysis
Hardware
Asterisk
Frederic Wasterzak Summary
Frederic Wasterzak, based in Braine-le-Comte, WAL, BE, is currently a technical and application support at MEDIAWIND. Frederic Wasterzak brings experience from previous roles at Libz Gifts, Happy Creations, Paprika and Happy Goodies. Frederic Wasterzak holds a 1998 - 2000 Bachelor in ICT @ Ecole industrielle et commerciale Ecaussines. With a robust skill set that includes TETRA, OTRS, Windows Server, Help Desk Support, Requirements Analysis and more. Frederic Wasterzak has 1 emails on RocketReach.
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