Frederic Kichenbrand Email
Operations Manager @ Velaro Network
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Frederic Kichenbrand Location
- Rio de Janeiro, RJ, BR
Frederic Kichenbrand Work
- Operations Manager @ (April 2026 - Present)
- Operations Controller @ (July 2025 - April 2026)
- Product Support Specialist - N2 @ (October 2023 - June 2025)
- Product Support Specialist @ (November 2022 - September 2023)
- Product Support Analyst @ (April 2022 - November 2022)
- Support Analyst @ Cabo Verde Tecnologia (April 2018 - April 2019)
- IT Analyst @ Techgate (January 2013 - January 2018)
- IT Analyst @ (September 2011 - March 2012)
- Help Desk Analyst @ (March 2011 - September 2011)
- Software Developer @ 3ip (March 2010 - September 2010)
- System Analyst @ Worldsite (June 2009 - January 2010)
Frederic Kichenbrand Education
- Centro Universitário IBMR
Postgraduate Degree (Business Intelligence & Analytics)
2021-2022 - Estácio
Bachelor's degree (Management Information Systems, General)
2008-2013
Frederic Kichenbrand Skills
- A/B Testing
- Active Directory
- Algorithm Analysis
- Analytical Skills
- Anti-Money Laundering
- Análise de causa raiz (RCA)
- Análise funcional
- Backlog Management
- Blockchain
- Business Process
- CRM
- Communication
- Criptomoeda
- Customer Experience
- Customer Service
- Customer Support
- Customer Support Specialist
- Customer value
- Data Driven Instruction
- Design thinking
- Documentação
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- English
- Google Workplace
- Hardware Support
- HubSpot
- IT Hardware Support
- IT Infrastructure
- IT Projects
- IT Support
- ITIL
- Indicadores-chave de desempenho
- Information Technology
- Infrastructure
- Infrastructure deployment
- Internet Protocol Suite (TCP/IP)
- JIRA
- Kanban
- Key Performance Indicators
- Metodologias Agile
- Motivational Speaking
- Multitarefa
- MySQL
- Nelogica
- Nelogica Trading System Language
- Network Infrastructure
- Network Troubleshooting
- Objectives and Key Results (OKRs)
- Omnichannel Support
- Operating Systems
- Operational Oversight
- Operations Administration
- Operations Control
- Operations Coordination
- Operations Management
- Organizational Psychology
- Persona
- Problem Solving
- Product Backlog
- Product Management
- Product Road Mapping
- Product Strategy
- Product Vision
- Product analysis
- Requirements Analysis
- Resolução de problemas
- Root Cause Analysis
- Routing
- SAP ERP
- SAP Enterprise Asset Management (EAM)
- SAP PM Module
- SQL
- SaaS
- Scrum
- Standards Compliance
- Strategic Planning
- Systems Analysis
- Team Leadership
- Teamwork
- Technical Documentation
- Technical Support
- Trading Strategies
- Troubleshooting
- Unified Modeling Language (UML)
- Virtual Private Network (VPN)
- Written Communication
- XML processing
- Zendesk
- Zendesk Support
- api debugging
- api troubleshooting
- customer support engineer
- fintech support
- incident management
- multilingual support
- options market concepts
- regression testing
- systems testing
- trading systems
Frederic Kichenbrand Summary
- Frederic Kichenbrand, based in Rio de Janeiro, RJ, BR, is currently a Operations Manager at Velaro Network. Frederic Kichenbrand brings experience from previous roles at BlockFills, Sigga Technologies, Nelogica and stays™. Frederic Kichenbrand holds a 2021 - 2022 Postgraduate Degree in Business Intelligence & Analytics @ Centro Universitário IBMR. With a robust skill set that includes A/B Testing, Active Directory, Algorithm Analysis, Analytical Skills, Anti-Money Laundering and more. Frederic Kichenbrand has 1 emails on RocketReach.
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