Frédéric Barrier Email
Head of Transformation @ Carrefour Client Service @ Carrefour
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Frédéric Barrier Location
- Paris, FR
Frédéric Barrier Work
- Head of Transformation @ Carrefour Client Service @ (June 2025 - Present)
- Chief of staff to Carrefour Group Financial Services' CEO @ (July 2023 - June 2025)
- Strategic marketing manager @ (March 2023 - July 2023)
- Marketing and digital manager @ (February 2021 - March 2023)
- Omnichannel marketing consultant (automotive, retail and distribution) @ (September 2017 - January 2022)
- Chargé de mission @ CEPNL (April 2017 - June 2017)
- Retail manager and client experience specialist @ (January 2015 - April 2017)
- European zone marketing business analyst @ (January 2014 - June 2014)
- Distribution project management @ (July 2013 - December 2013)
- Finance and risk analyst @ (June 2012 - August 2012)
- Customer relationship manager assistant @ (June 2010 - July 2010)
Frédéric Barrier Education
- HEC Paris
Master in management (International business)
2011-2015 - CEMS - The Global Alliance in Management Education
Master in international management (MIM) (International management)
2014-2015 - CEMS - The Global Alliance in Management Education
Master's degree (International Business)
2014-2015 - CEMS - The Global Alliance in Management Education
Master (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2014-2015 - Lycée Sainte-Geneviève, Versailles (France)
"Classes préparatoires" - French business schools exams preparation
2009-2011
Frédéric Barrier Skills
- Adaptabilité
- Anglais
- Bases de données de gestion de la relation client
- Budget
- Business-to-Business (BtoB)
- Communication
- Compétences analytiques
- Compétences interpersonnelles
- Contact avec les clients
- Coordination de projet
- Engagement client
- English
- Expérience client
- Fidélité des clients
- Finance d'entreprise
- Gestion de crise
- Gestion de la relation client (CRM)
- Gestion de projet
- Gestion du changement
- Gestion du temps
- Intelligence artificielle (IA)
- Leadership d’équipe
- Leadership d’équipe transverse
- Liaison avec la clientèle
- Management
- Marketing
- Marketing client
- Marketing digital
- Merchandising
- Microsoft Excel
- Microsoft Office
- Negotiation
- Notoriété de la marque
- Négociation de contrat
- Négociations stratégiques
- Planification de marché
- PowerPoint
- Présentations
- Public Speaking
- Relation client
- Réflexion stratégique
- Réseaux sociaux
- Satisfaction client
- Sens de l’organisation
- Service clientèle
- Service orienté client
- Services clients
- Stratégie d’entreprise
- Stratégie marketing
- Teaching
- Techniques de présentation
- Transformation des activités
- Transformation numérique
- Travail d’équipe
- Ventes et marketing
Frédéric Barrier Summary
- Frédéric Barrier, based in Paris, FR, is currently a Head of Transformation @ Carrefour Client Service at Carrefour. Frédéric Barrier brings experience from previous roles at Carrefour, G7 taxis and Lynx partners. Frédéric Barrier holds a 2011 - 2015 Master in management in International business @ HEC Paris. With a robust skill set that includes Adaptabilité, Anglais, Bases de données de gestion de la relation client, Budget, Business-to-Business (BtoB) and more. Frédéric Barrier has 3 emails on RocketReach.
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