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Freddy Lim Location
Singapore
Freddy Lim Work
Senior Manager, Customer Success and Service Management @ (January 2021 - Present)
Manager, Service and Problem Management @ (September 2016 - Present)
Independent Consultant | Customer Service and Operations (Pro Bono) @ Start Up Business (June 2014 - August 2016)
Technical Support Associate Lead @ (January 2012 - April 2014)
Service Delivery Team Lead (Partner Technical Support) @ (July 2008 - August 2011)
Team Lead – Customer Service @ (March 2004 - July 2008)
Freddy Lim Education
Informatics Computer School 2000-2001
Singapore Polytechnic
(Engineering)
1994-1997
Freddy Lim Skills
Leadership
Direct Sales
Management
Quality Management
Technical Leadership
Customer Experience
Project Management
Telecommunications
Resource Management
Wireless
Mobile Devices
Training
People Skills
Process Improvement
Service Delivery
Customer Service
Team Leadership
ITIL
Project Planning
Training and Recruitment
Freddy Lim Summary
Freddy Lim, based in Singapore, is currently a Senior Manager, Customer Success and Service Management at Expereo. Freddy Lim brings experience from previous roles at Expereo, Start Up Business, Institute of Electrical and Electronics Engineers (IEEE) and BlackBerry. Freddy Lim holds a 2000 - 2001 Informatics Computer School. With a robust skill set that includes Leadership, Direct Sales, Management, Quality Management, Technical Leadership and more. Freddy Lim has 1 emails on RocketReach.
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