Freddy Jimenez Email & Phone Number
Applied AI Solutions Architect Lead, Human Agent Experiences @ Amazon Web Services (AWS)
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Freddy Jimenez Location
- New York, NY, US
Freddy Jimenez Work
- Applied AI Solutions Architect Lead, Human Agent Experiences @ (May 2026 - Present)
- Senior Solutions Architect @ (July 2023 - May 2026)
- Solutions Architect @ (March 2021 - June 2023)
- Management Consultant @ (November 2019 - February 2021)
- Consulting Senior Analyst @ (November 2018 - October 2019)
- Consulting Analyst @ (September 2017 - October 2018)
- Transmission Engineering Intern @ (May 2016 - August 2016)
- Mechanical Engineering Intern @ (June 2015 - May 2016)
- CAD Student Drafter @ (June 2012 - June 2013)
Freddy Jimenez Education
- General Assembly
Software Engineering Immersive Program (Computer Software Engineering)
2020-2021 - University of Florida
Bachelor of Science (B.S.) (Mechanical Engineering)
2013-2017
Freddy Jimenez Skills
- AutoCAD
- Business Requirement Gathering
- CAD
- Call Center Design
- Cascading Style Sheets (CSS)
- Contact Center Design
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Contact Center Technology
- Contact Center Transformation
- Customer Experience
- Customer Interaction
- Design
- Engineering
- Engineering Design
- Graphic Design
- HTML
- JavaScript
- Manufacturing
- Matlab
- Mechanical Engineering
- MicroStation
- Microsoft Office
- NICE
- PLS-CADD
- Presentation Skills
- Simulations
- SolidWorks
- Stakeholder Engagement
- Testing
- Troubleshooting
- inContact
- Java
- Stress Analysis
- Pls Cadd
Freddy Jimenez Summary
- Freddy Jimenez, based in New York, NY, US, is currently a Applied AI Solutions Architect Lead, Human Agent Experiences at Amazon Web Services (AWS). Freddy Jimenez brings experience from previous roles at Amazon Web Services (AWS) and Accenture. Freddy Jimenez holds a 2020 - 2021 Software Engineering Immersive Program in Computer Software Engineering @ General Assembly. With a robust skill set that includes AutoCAD, Business Requirement Gathering, CAD, Call Center Design, Cascading Style Sheets (CSS) and more. Freddy Jimenez has 2 mobile phone numbers on RocketReach.
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