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Freddie W. Location
Bridgend, GB
Freddie W. Work
Service Excellence Manager @ (July 2026 - Present)
Service Delivery Manager @ (March 2020 - July 2026)
Service Desk Manager @ (April 2015 - March 2020)
Freddie W. Skills
Analytical Skills
Automation
Business Relationship Management
Client Liaison
Communication
Cross-functional Team Leadership
Customer Contact
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
IT Service Management
Interpersonal Skills
Leadership
Management
Mentoring
Onboarding
People Management
Project Management
Reporting
Saas Operations
Service Delivery
Service Delivery Management
Service Desk
Service Quality
Team Leadership
Training
User Experience (UX)
Freddie W. Summary
Freddie W., based in Bridgend, GB, is currently a Service Excellence Manager at Flotek Group Limited. Freddie W. brings experience from previous roles at Codel Software Ltd and CGI. With a robust skill set that includes Analytical Skills, Automation, Business Relationship Management, Client Liaison, Communication and more.
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