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Fred Yau Location
Richmond, BC, CA
Fred Yau Work
Facilities Coordinator @ M & S Consulting (September 2023 - Present)
Regional Service Program Manager (Account Service Consultant) @ (October 2018 - December 2022)
Regional Service Delivery Manager (APAC) @ (October 2011 - September 2018)
Regional Change Manager @ (January 2010 - September 2011)
Senior Engineer @ Nortel (June 2000 - December 2009)
Fred Yau Education
Hong Kong University of Science and Technology - School of Business and Management
Master's degree (Investments and Securities)
2007-2009
The Univeristy of Hong Kong
Master's degree (Electrical, Electronics and Communications Engineering)
1999-2002
Fred Yau Skills
VoIP protocols SIP
ITIL Certified
Change Management
Prince Practitioner
Project Management Professional
Telephony
Property Management
Contract Negotiation
Incident Management
Problem Management
Capacity Planning
Customer Engagement
Customer Relationship Management (CRM)
Customer Service
Project Management
Program Management
IT Service Management
IP
Managed Services
Telecommunications
Wireless
Service Delivery
VoIP
Data Center
Troubleshooting
Unified Communications
Vendor Management
Network Design
Management
MPLS
Integration
ITIL
Cloud Computing
Networking
Cisco Technologies
SIP
Ethernet
WAN
Fred Yau Summary
Fred Yau, based in Richmond, BC, CA, is currently a Facilities Coordinator at M & S Consulting. Fred Yau brings experience from previous roles at Verizon, Verizon Business and Nortel. Fred Yau holds a 2007 - 2009 Master's degree in Investments and Securities @ Hong Kong University of Science and Technology - School of Business and Management. With a robust skill set that includes VoIP protocols SIP, ITIL Certified, Change Management, Prince Practitioner, Project Management Professional and more. Fred Yau has 1 emails and 2 mobile phone numbers on RocketReach.
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