Fred Wyatt Email & Phone Number
Director of BPO and Client Success Customer Retention - National @ Optimum
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Fred Wyatt Location
- Tyler, TX, US
Fred Wyatt Work
- Director of BPO and Client Success Customer Retention - National @ (January 2021 - Present)
- Director of Inbound Customer Retention -West Region @ (July 2016 - December 2020)
- Regional Sales Manager- Central Region @ (May 2013 - July 2016)
- Regional Customer Care Supervisor - TEXOMA Region @ (May 2009 - May 2013)
- Store Director and General Manager @ (October 2007 - March 2009)
- Operations Manager @ (October 2005 - October 2007)
- Sales and Installation Manager @ (March 2001 - October 2005)
Fred Wyatt Education
- Angelina College
Electrical (Electronic and Communications Engineering Technology/Technician)
2000-2003
Fred Wyatt Skills
- Call Centers
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Training
- Gross Margin
- Hiring
- Inventory Management
- Leadership
- Leadership Development
- Loss Prevention
- Management
- Mobile Devices
- Profit
- Profit Margins
- Recruiting
- Retail
- Sales
- Sales Force Development
- Team Building
- Team Leadership
- Technical Support
- Telecommunications
- Telephony
- Training
- Trend Forecasting
- Troubleshooting
- Vendor Management
- Strategic Planning
- Microsoft Word
Fred Wyatt Summary
- Fred Wyatt, based in Tyler, TX, US, is currently a Director of BPO and Client Success Customer Retention - National at Optimum. Fred Wyatt brings experience from previous roles at Altice USA - Suddenlink Communications, Suddenlink Communications and Circuit City. Fred Wyatt holds a 2000 - 2003 Electrical in Electronic and Communications Engineering Technology/Technician @ Angelina College. With a robust skill set that includes Call Centers, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction and more. Fred Wyatt has 2 mobile phone numbers on RocketReach.
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