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Fraser McEwan Location
London, GB
Fraser McEwan Work
Head of Customer Experience and Reservations @ (May 2023 - Present)
National Head of Guest Services at Eversheds Sutherland @ (October 2022 - May 2023)
Head of Guest Services at Linklaters @ (August 2021 - October 2022)
Head of Concierge Services at Battersea Power Station @ (August 2020 - August 2021)
Operations Manager @ (August 2018 - August 2020)
Customer Operations Manager @ (January 2016 - August 2018)
Front of the House Manager @ (June 2014 - December 2015)
Guest Relations Manager @ (May 2012 - May 2014)
Assistant Guest Relations Manager @ (May 2011 - May 2012)
Reception Supervisor @ (March 2010 - May 2011)
Front Office Supervisor @ (June 2009 - March 2010)
Front Desk Receptionist @ (June 2008 - June 2009)
Fraser McEwan Skills
Customer Service
Hotel Management
Hotels
Front Office
OnQ
OnQ R&I
Training
Yield Management
Marketing
Quality Assurance
Microsoft Word
PowerPoint
Microsoft Excel
P&L Management
Hospitality Industry
Hospitality Management
Organization
Staff Development
Customer Relationship Management Crm
Customer Satisfaction
Property Management Systems
Rooms Division
Management
House
Analytical Skills
Outsourcing
Customer Relationship Management
Fraser McEwan Summary
Fraser McEwan, based in London, GB, is currently a Head of Customer Experience and Reservations at City Relay. Fraser McEwan brings experience from previous roles at Portico. With a robust skill set that includes Customer Service, Hotel Management, Hotels, Front Office, OnQ and more. Fraser McEwan has 1 emails and 1 mobile phone numbers on RocketReach.
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