Franklin Johnson Email & Phone Number
Director @ NeoNova Network Services
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Franklin Johnson Location
- Huntsville, AL, US
Franklin Johnson Work
- 2018 -now Director @
- 2014 -2017 Manager, Customer Service Center @
- 2002 -2014 Customer Service Supervisor @
Franklin Johnson Education
- Pensacola Junior College
Associate's degree (Men's Basketball)
1994-1996 - Colorado Technical University
Bachelor's degree (Business, Management, Marketing, and Related Support Services)
2012
Franklin Johnson Skills
- Performance Management
- Call Center
- Training
- Process Improvement
- Customer Service
- Telephony
- Workforce Management
- Customer Retention
- Customer Experience
- Telecommunications
- Customer Satisfaction
- Avaya
- VoIP
- Troubleshooting
- Call Center Development
- ACD
- Call Centers
- Account Management
Franklin Johnson Summary
- Franklin Johnson, based in Huntsville, AL, US, is currently a Director at NeoNova Network Services. Franklin Johnson brings experience from previous roles at Comcast Cable. Franklin Johnson holds a 1994 - 1996 Associate's degree in Men's Basketball @ Pensacola Junior College. With a robust skill set that includes Performance Management, Call Center, Training, Process Improvement, Customer Service and more. Franklin Johnson has 2 emails and 3 mobile phone numbers on RocketReach.
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