Franklin Johnson Email & Phone Number
Director @ NeoNova Network Services
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Franklin Johnson Location
- Huntsville, AL, US
Franklin Johnson Work
- Director @ (August 2018 - Present)
- Manager, Customer Service Center @ (May 2014 - September 2017)
- Customer Service Supervisor @ (September 2002 - May 2014)
Franklin Johnson Education
- Pensacola Junior College
Associate's degree (General Studies)
1994-1996 - Colorado Technical University
Bachelor's degree (Business, Management, Marketing, and Related Support Services)
2012
Franklin Johnson Skills
- ACD
- Account Management
- Anxiety Management
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Avaya
- Call Center
- Call Center Development
- Call Centers
- Career Path Planning
- Complex Project Management
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Leadership Development
- Lean Six Sigma
- Microsoft Copilot
- Microsoft OneNote
- Note Taking
- Performance Management
- Personal Development
- Personality Styles
- Priority Management
- Process Improvement
- Productivity Improvement
- Project Management
- Self-care
- Strategic Planning
- Task Management
- Team Leadership
- Team Motivation
- Telecommunications
- Telephony
- Time Management
- Training
- Troubleshooting
- VoIP
- Workforce Management
Franklin Johnson Summary
- Franklin Johnson, based in Huntsville, AL, US, is currently a Director at NeoNova Network Services. Franklin Johnson brings experience from previous roles at Comcast Cable. Franklin Johnson holds a 1994 - 1996 Associate's degree in General Studies @ Pensacola Junior College. With a robust skill set that includes ACD, Account Management, Anxiety Management, Artificial Intelligence (AI), Artificial Intelligence for Business and more. Franklin Johnson has 2 emails and 3 mobile phone numbers on RocketReach.
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