Franklin Abuchi Email & Phone Number
Head, Admissions and Learner Experience @ Miva University
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Franklin Abuchi Location
- Abuja, Federal Capital Territory, NG
Franklin Abuchi Work
- 2026 -now Head, Admissions and Learner Experience @
- 2025 -now Senior Manager, Learner Experience @
- 2023 -2025 Manager, Learner Experience @
- 2023 -2023 Business Expansion and Operations Manager @
- 2022 -2023 Senior Customer Success Lead @
- 2021 -2023 Customer Success Lead @
- 2021 -2021 Lead, Customer Service and Growth @
- 2020 -2021 Customer Service and Growth and Customer Success Specialist @
- 2018 -2019 Customer Service Specialist @ SI Control Green Energy
- 2016 -2016 Technical Support, Carnegie Partnership and Internship Programme @
Franklin Abuchi Education
- Miva Open University
Master of Business Administration (Management Specialization)
2025-2026 - University of Jos
MSc. Conflict Management and Peace Studies
2017-2019 - University of Jos
BSc. Sociology
2011-2015 - London School of Business Administration
(Business Administration, Management and Operations)
2025
Franklin Abuchi Skills
- Freshdesk
- Reporting & Analysis
- Cross-functional Team Leadership
- Customer Success
- Product Management
- User Experience (UX)
- Data Analysis
- Customer Experience
- Account Management
- Software as a Service (SaaS)
- Software Troubleshooting
- Customer Relationship Management (CRM)
- Customer Retention
- Creative Problem Solving
- Customer Onboarding
- Usability Testing
- Project Management
- Business Development
- Hardware maintenance
- Tutoring
- Jira Service Desk
- Zoho CRM
- Zendesk CRM
- Customer Service
- Conflict Resolution
Franklin Abuchi Summary
- Franklin Abuchi, based in Abuja, Federal Capital Territory, NG, is currently a Head, Admissions and Learner Experience at Miva Open University. Franklin Abuchi brings experience from previous roles at Miva Open University, uLesson Education Ghana and uLesson Education. Franklin Abuchi holds a 2025 - 2026 Master of Business Administration in Management Specialization @ Miva Open University. With a robust skill set that includes Freshdesk, Reporting & Analysis, Cross-functional Team Leadership, Customer Success, Product Management and more. Franklin Abuchi has 2 emails and 1 mobile phone numbers on RocketReach.
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Franklin Abuchi
Head, Admissions and Learner Experience
Abuja, Federal Capital Territory, NG
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