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Frank Zhou Location
Bellevue, WA, US
Frank Zhou Work
Director, Business Strategy, Small Medium Enterprises and Channel (SME and C) @ (August 2021 - Present)
Global SMB Sales Lead, MS Digital Store for Business, CSS @ (May 2014 - August 2021)
Sr. Group Manager, Online Services Customer Support @ (May 2006 - May 2014)
China Country Manager @ (March 2003 - April 2006)
Product Manager @ (May 1999 - March 2003)
Frank Zhou Education
RPI Lally School of Management
MBA
Tsinghua University
Bachelor of Engineering (B.Eng.)
Frank Zhou Skills
Windows
Customer Relations
Call Center
Product Management
Cloud Computing
CRM
Customer Service
Leadership
Partner Management
Pre-sales
Strategic Planning
Sales Management
Sales Operations
China Business Development
Online Services
Cross-functional Team Leadership
Call Centers
Change Management
Release Management
Process Improvement
Team Leadership
SharePoint
Vendor Management
Troubleshooting
Enterprise Software
Account Management
Team Management
People Development
IT Service Management
Program Management
Business Intelligence
SaaS
Agile Project Management
Agile Methodologies
Business Process Improvement
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Ecommerce
B2B Ecommerce
P&l
Customer Relationship Management Crm
Fixed Income Technology
SDLC
FIX Protocol
Software Architecture
Program Manager
Software as a Service Saas
Microsoft SQL Server
Equities Technology
Microsoft Sql Server Development
Server Side Core Java
Data Modeling
Frontrange
Cross Functional Team Leadership
Business Domain
Trading Systems
Business Domain Knowledge
Pre Sales
Oracle PL/SQL
Oracle PL/SQL Development
WPF
Testing
Test Automation
Software Engineering
Mobile Devices
Windows Phone
.NET
Software Design
Software Quality Assurance
Distributed Systems
Software Development
Scrum
C#
Customer Relationship Management
Software as a Service
Frank Zhou Summary
Frank Zhou, based in Bellevue, WA, US, is currently a Director, Business Strategy, Small Medium Enterprises and Channel (SME and C) at Microsoft. Frank Zhou brings experience from previous roles at Microsoft, FrontRange Solutions and Rose Technologies. Frank Zhou holds a MBA @ RPI Lally School of Management. With a robust skill set that includes Windows, Customer Relations, Call Center, Product Management, Cloud Computing and more. Frank Zhou has 3 emails and 2 mobile phone numbers on RocketReach.
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