Frank O'Brien Email & Phone Number
Senior Director Patient Services Strategy and Innovation @ Biogen
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Frank O'Brien Location
- Framingham, MA, US
Frank O'Brien Work
- Senior Director Patient Services Strategy and Innovation @ (October 2023 - Present)
- Director, Business Excellence and Workforce Planning @ (June 2022 - October 2023)
- Director, Alzhiemer’s Operations @ (May 2020 - June 2022)
- Senior Director, Operations (700 Employees | $87M Budget) @ (January 2018 - November 2019)
- Senior Director, Service and Call Center Operations @ (January 2012 - January 2018)
- Senior Director - Clinical and Call Center Operations @ (January 2008 - January 2012)
- Director - Telesales, Service and Call Center Operations @ (January 2000 - January 2007)
Frank O'Brien Education
- University of Massachusetts Lowell
Bachelor of Science in Business Administration (Business, Management, Marketing, and Related Support Services)
Frank O'Brien Skills
- Team Building
- Strategic Planning
- Business Process Improvement
- Strategy
- Medical Devices
- Call Centers
- Customer Retention
- Program Management
- Six Sigma
- Customer Experience
- Customer Relationship Management (CRM)
- Project Management
- Healthcare
- Vendor Management
- Sales
- Sales Operations
- Product Launch
- Operations Management
- Account Management
- Sales Management
- Management
- Cross-functional Team Leadership
- Leadership
- Communication
- Strategic Partnerships
- Team Leadership
- Team Motivation
- Negotiation
- Collaborative Problem Solving
- Customer Service
- Conflict Resolution
- Time Management
- Accountability
- Employee Relations
- Business Relationship Management
- Process Improvement
- Work Under Pressure
- Integrity
- Empower
- Delegation
- Flexibility
- Empathy
- Self Motivation
- Dependability
- Decision-Making
- Work Standardization
- Reliability
- Planning
- Initiative
- Execution
- Product Development
- Product Management
- New Business Development
- Cross Functional Team Leadership
Frank O'Brien Summary
- Frank O'Brien, based in Framingham, MA, US, is currently a Senior Director Patient Services Strategy and Innovation at Biogen. Frank O'Brien brings experience from previous roles at Biogen and Philips. Frank O'Brien holds a Bachelor of Science in Business Administration in Business, Management, Marketing, and Related Support Services @ University of Massachusetts Lowell. With a robust skill set that includes Team Building, Strategic Planning, Business Process Improvement, Strategy, Medical Devices and more. Frank O'Brien has 3 emails on RocketReach.
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