Frank Morris Email & Phone Number
Service Delivery Director @ Fairoaks IT (Past)
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Frank Morris Location
- Boston, MA, US
Frank Morris Work
- Service Delivery Director @ (August 2025 - June 2026)
- Field Service Manager @ (September 2024 - September 2025)
- Field Services Manager @ (August 2022 - August 2023)
- Project Manager @ (August 2021 - August 2022)
- Technical Project Manager @ (May 2018 - July 2021)
- Cisco Voice Engineer @ (July 2015 - January 2018)
- Project Engineer @ i-Team (July 2015 - January 2018)
- Telecommunications Specialist @ (August 2014 - July 2015)
- Network Administrator @ (February 2014 - July 2014)
- Network Analyst @ (February 2014 - July 2014)
- Telecom Engineer @ (November 2008 - February 2014)
- Telecommunications Engineer @ REIT Management & Research (November 2008 - February 2014)
- IT Systems Administrator @ (November 2007 - November 2008)
- IT Field Support Specialist @ (May 2006 - November 2007)
- Telecommunications Project Manager @ (November 2005 - May 2006)
- Jr. Systems Administrator and Help Desk Specialist @ (January 2003 - January 2005)
- Jr. Systems Analyst @ (January 2001 - June 2001)
- Helpdesk Support @ Xchange Incorporated (January 2000 - June 2000)
Frank Morris Education
- Northeastern University 1998-2003
- Northeastern University
Bachelor of Science (Management Information Systems, General)
Frank Morris Skills
- Account Management
- Active Directory
- Analytical Skills
- Application Security
- Atmosphere® Voice
- Avaya IP Telephony
- Business Development
- Business Relationship Management
- Channel Account Management
- Channel Partners
- Channel Sales
- Cisco Unified Communications Manager (CUCM)
- Client Accounts
- Cloud Computing
- Cloud Security
- Colocation Facilities
- Communication
- Competitive Analysis
- Consulting
- Contact Center as a Service (CCaaS)
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Cybersecurity
- Data Center
- Disaster Recovery
- Documentation
- Financial Management
- Help Desk Support
- IT Leadership
- IT Service Management
- ITIL
- Information Technology
- Infrastructure
- Key Performance Indicators
- Leadership
- Managed Services
- Management
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Multiprotocol Label Switching (MPLS)
- Network Infrastructure
- Network Security
- Networking
- Office 365 Administration
- Oral Communication
- Order Entry
- Password Management
- People Management
- Presales
- Presentation Skills
- Presentations
- Problem Solving
- Process Engineering
- Process Improvement
- Project Delivery
- Project Leadership
- Project Management
- Relationship Building
- Root Cause Analysis
- SQL
- Sales
- Sales Enablement
- Sales Performance
- Salesforce.com
- Security Engineering
- Security Management
- Service Delivery
- Service Desk Management
- ServiceNow
- SharePoint
- Software Documentation
- Software as a Service (SaaS)
- Staffing Services
- Strategic Alliances
- Strategic Partnerships
- Strategic Planning
- Strategic Relationships
- Systems Engineering
- Technical Operations
- Technical Project Management
- Technical Support
- Telecommunications
- Telecommunications Systems
- Telephony
- Think & Act Strategically
- Troubleshooting
- VMware
- Vendor Management
- Visio
- Voice Services
- Voice over IP (VoIP)
- Written Communication
Frank Morris Summary
- Frank Morris, based in Boston, MA, US, was previously a Service Delivery Director at Fairoaks IT. Frank Morris brings experience from previous roles at New England Network Solutions, Thrive, RingCentral and Net7 Solutions. Frank Morris holds a 1998 - 2003 Northeastern University. With a robust skill set that includes Account Management, Active Directory, Analytical Skills, Application Security, Atmosphere® Voice and more. Frank Morris has 2 emails and 1 mobile phone numbers on RocketReach.
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