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Frank Lock Location
Malvern, PA, US
Frank Lock Work
2025 -now Director Contact Center Strategy and Development @
2020 -2025 Contact Center Operations Manager @
2012 -2019 Director, Information Center @
2000 -2011 Customer and Business Operations Director and Leader, Information Center @
1997 -2000 Business Program Manager @
1994 -1997 Process and System Associate, Information Technology @ Astra Merck
1989 -1994 Senior Systems Analyst, Information Technology @
Frank Lock Education
Penn State University
MBA
University of Delaware
Bachelor of Electrical Engineering
Frank Lock Skills
Pharmaceutical Industry
Cross-functional Team Leadership
Leadership
Pharmaceutical Sales
Product Launch
Strategic Planning
Strategy
Vendor Management
Business Analysis
Change Management
Healthcare
Managed Care
Management
Oncology
Process Improvement
Contact Centers
Contact Center Management
Operational Excellence
Team Leadership
Budgeting
Contract Management
Frank Lock Summary
Frank Lock, based in Malvern, PA, US, is currently a Director Contact Center Strategy and Development at Med Communications. Frank Lock brings experience from previous roles at Med Communications, Inc. and AstraZeneca. Frank Lock holds a MBA @ Penn State University. With a robust skill set that includes Pharmaceutical Industry, Cross-functional Team Leadership, Leadership, Pharmaceutical Sales, Product Launch and more. Frank Lock has 2 emails and 1 mobile phone numbers on RocketReach.
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