Frank Cheng Email
Vice President, Support Services APJ @ PTC
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Frank Cheng Location
- Shanghai, China
Frank Cheng Work
- Vice President, Support Services APJ @ (December 2015 - Present)
- Vice President, Customer Success Management APJ @ (November 2017 - Present)
- Technical Support Director (Asia Pacific) @ (July 2013 - November 2015)
- Senior Technical Support Center Manager (North Asia) @ (October 2007 - June 2013)
- Enterprise Product Support Manager (North Asia) @ (October 2006 - October 2007)
- Technical Support Account Manager @ (October 2004 - September 2006)
- R and D @ Thomson Reuters Canada (April 2000 - March 2004)
- Sales Account Manager @ (June 1997 - September 1999)
- Presales Account Executive @ (November 1995 - June 1997)
- IT System Administrator @ Shanghai Chihying Display Equipment Co. Ltd. (September 1993 - November 1995)
- Support and Sales Manager @ Shanghai Electronic Computer Factory (July 1991 - September 1993)
Frank Cheng Education
- East China University of Science and Technology
EMBA
2013-2015
Frank Cheng Skills
- Integration
- Technical Support
- Product Lifecycle Management
- Professional Services
- Pre-sales
- People Management
- Strategic Planning
- Customer Satisfaction
- Solution Selling
- SPIN Selling
- Business Development
- Management
- Program Management
- Enterprise Software
- SaaS
- Cloud Computing
- Software Project Management
- 产品生命周期管理
- 售前服务
- 技术支持
- 管理人员
- 解决方案销售
- 计划管理
- 战略规划
- 企业级软件
- 专业服务
- 业务开发
- Pre Sales
- Support
- R&d
Frank Cheng Summary
- Frank Cheng, based in Shanghai, China, is currently a Vice President, Support Services APJ at PTC. Frank Cheng brings experience from previous roles at 美国参数技术公司 and PTC. Frank Cheng holds a 2013 - 2015 EMBA @ East China University of Science and Technology. With a robust skill set that includes Integration, Technical Support, Product Lifecycle Management, Professional Services, Pre-sales and more. Frank Cheng has 2 emails on RocketReach.
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