Frank Capek Email & Phone Number
Chief Executive Officer @ Customer Innovations, Inc
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Frank Capek Location
- Atlanta, GA, US
Frank Capek Work
- 1999 -now Chief Executive Officer @
- 2018 -2025 Founder and Managing Partner @ Reengineering CX
- 2022 -2025 Senior Advisor @
- 2019 -2022 Partner @
- 2022 -2024 Managing Director - Insights and Innovation @
- 2018 -2023 Senior Advisor @ The Innovation Scout
- 2002 -2009 Senior Vice President, Customer Strategy @ The Concours Group
- 1999 -2001 Senior Vice President, Customer Experience Strategy @
- 1998 -1999 Senior Vice President, Strategy and Transformation @ HomeBanc Mortgage Corporation
- 1994 -1998 Principal @
- 1989 -1994 Vice President and Division Executive - Emerging Technologies @
- 1985 -1989 Director of Retail Experience Engineering @ Zayre Corp
- 1984 -1985 Production Engineer @
Frank Capek Education
- Massachusetts Institute of Technology
BS (BS, Mechanical Engineering)
1981-1984 - State University of New York at Oneonta
BS (BS, Mathematics)
1978-1982 - New York University
(Applied Mathematics, Stochastic Processes)
- Harvard University
(Artificial Intelligence and Applied Mathematics)
Frank Capek Skills
- Strategy
- Customer Insight
- Marketing Strategy
- Customer Experience
- Management Consulting
- Strategic Planning
- Business Strategy
- Consumer Behaviour
- Business Development
- User-centered Design
- Experience Design
- Analytics
- Integrated Marketing
- Entrepreneurship
- User Experience
- CRM
- Start-ups
- Strategic Consulting
- Usability
- Segmentation
- Competitive Analysis
- Brand Architecture
- Product Innovation
- Go-to-market Strategy
- E-commerce
- Digital Strategy
- Leadership
- Thought Leadership
- Public Speaking
- Innovation Management
- Strategic Partnerships
- Executive Management
- Design Thinking
- Cross-functional Team Leadership
- Customer Engagement
- Cognitive Science
- Voice of the Customer
- Customer Experience Design
- Market Intelligence
- Innovation Consulting
- Customer Intimacy
- Service Design
- Ethnography
- Customer Experience Management
- Human Behavior
- Brand Loyalty
- Innovation
- Customer Behavior
- Cognitive Ergonomics
Frank Capek Summary
- Frank Capek, based in Atlanta, GA, US, is currently a Chief Executive Officer at Customer Innovations, Inc. Frank Capek brings experience from previous roles at Reengineering CX, Innosight and ChenMed. Frank Capek holds a 1981 - 1984 BS in BS, Mechanical Engineering @ Massachusetts Institute of Technology. With a robust skill set that includes Strategy, Customer Insight, Marketing Strategy, Customer Experience, Management Consulting and more. Frank Capek has 2 emails and 3 mobile phone numbers on RocketReach.
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