Frank Allen Email & Phone Number
Call Center Supervisor @ Independence Blue Cross
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Frank Allen Location
- Monroe Township, NJ, US
Frank Allen Work
- Call Center Supervisor @ (January 2025 - Present)
- Operations Supervisor @ (January 2017 - March 2024)
- Operations Support Supervisor @ HIGHMARK BLUE CROSS (January 2022 - January 2024)
- Customer Supervisor @ HIGHMARK BLUE CROSS (January 2017 - January 2022)
- Team Manager Customer Service and Facilities Administration @ (January 2013 - January 2017)
- Customer Service Team Manager @ (January 2003 - January 2017)
- Customer Service Manager @ (January 2004 - January 2017)
- Team Manager Customer Experience @ (January 2011 - January 2013)
- Specialist @ (January 2006 - January 2009)
- Service Representative @ (January 2004 - January 2006)
- Health Information Operations Supervisor @ (March 2025 - Present)
- Provider Services Supervisor @ Idamar (January 2001 - January 2003)
- Team Coordinator @ IDAMAR ENTERPRISES (January 2001 - January 2003)
- Front End Manager @ (January 1995 - January 2000)
Frank Allen Education
- Camden County College
Accounting
Frank Allen Skills
- Leadership Development
- Call Center Administration
- Cost Center Management
- Team Management
- Contact Center Management
- Team Performance
- Critical Thinking
- Customer Service Management
- Project Management
- Communication
- Analytical Skills
- Healthcare Effectiveness Data and Information Set (HEDIS)
- Customer Relationship Management (CRM)
- Call Center
- Business Process Improvement
- Process Improvement
- Customer Service
- Customer Relations
- Strategic Planning
- Vendor Management
- PowerPoint
- Insurance
- Excel
- Microsoft Office
- Performance Management
- Change Management
- Data Analysis
- Team Leadership
- Team Building
- Quality Assurance
- Word
- Public Speaking
- Operations Management
- Coaching
- Claims
- Outlook
- Supervisory Skills
- Customer Satisfaction
- Inventory Management
- Call Centers
- Claim
- Access
- Health Insurance
- Business Analysis
- Analysis
- Visio
- Software Documentation
- Employee Benefits
- Training
- Leadership
- SharePoint
- Customer Experience
- Healthcare
- Microsoft Excel
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Contact Centers
- Interpersonal Communication
- Management Style
- Mentoring
- Talent Management
- Personal Development
Frank Allen Summary
- Frank Allen, based in Monroe Township, NJ, US, is currently a Call Center Supervisor at Independence Blue Cross. Frank Allen brings experience from previous roles at Highmark Inc., HIGHMARK BLUE CROSS and Independence Blue Cross. Frank Allen holds a Accounting @ Camden County College. With a robust skill set that includes Leadership Development, Call Center Administration, Cost Center Management, Team Management, Contact Center Management and more. Frank Allen has 3 emails and 4 mobile phone numbers on RocketReach.
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