Francois Gilbert Email
Chief Operating Officer @ Add Value - Assurances digitales
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Francois Gilbert Location
- Paris, FR
Francois Gilbert Work
- Chief Operating Officer @ (December 2021 - Present)
- Head Of Customer Service @ (June 2015 - November 2021)
- Global Service Manager @ (October 2012 - May 2015)
- Head Of Service Management @ (January 2010 - September 2012)
- SFR Selfcare release manager @ (November 2008 - January 2010)
- SFR Technical Account Manager @ (July 2006 - November 2008)
- H3G consultant @ (September 2006 - October 2006)
- Internship - UMTS and HSDPA Devices Qualification before go-to-market @ (January 2006 - July 2006)
Francois Gilbert Education
- Université Côte d'Azur
Engineering (Electronic, Telecommunication)
2000-2006 - Polytech Nice Sophia
Francois Gilbert Skills
- Business Transformation
- Contract Management
- Cost Reduction Solutions
- Customer Oriented
- Customer Service
- Department Coordination
- Department Management
- Governance
- IT Service Management
- ITIL Certified
- Integration
- International Business Experience
- International Relations
- Key Account Management
- Key Account Relationship Management
- Managed Services
- Mobile Communications
- Mobile Devices
- Mobile Technology
- Multinational
- Operational Excellence
- Operational Risk
- Operational Strategy
- Outsourcing
- PMO
- Pre-sales
- Product Management
- Project Management
- Quality Management
- Service Delivery
- Service Management
- Team Building
- Team Leadership
- Telco
- Telecommunications
- Testing
- Wireless
- Wireless Technologies
Francois Gilbert Summary
- Francois Gilbert, based in Paris, FR, is currently a Chief Operating Officer at Add Value - Assurances digitales. Francois Gilbert brings experience from previous roles at Telefonica and Accenture. Francois Gilbert holds a 2000 - 2006 Engineering in Electronic, Telecommunication @ Université Côte d'Azur. With a robust skill set that includes Business Transformation, Contract Management, Cost Reduction Solutions, Customer Oriented, Customer Service and more. Francois Gilbert has 1 emails on RocketReach.
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