Francois Bouchard Email & Phone Number
Customer Success Architect - IT Automation, FSM @ IBM
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Francois Bouchard Location
- Boca Raton, FL, US
Francois Bouchard Work
- Customer Success Architect - IT Automation, FSM @ (January 2024 - Present)
- Senior Customer Solution Architect @ (January 2021 - Present)
- Principal Consultant @ Itopiq (April 2014 - January 2021)
- Vice President IT and Online Operation @ (January 2012 - April 2014)
- Director of Technology @ (July 2006 - May 2012)
- Manager Engineering IT @ (June 2005 - July 2006)
- Senior System Engineer @ (June 1999 - July 2002)
- Senior System Engineer @ (September 1997 - June 1999)
- Computer System Analyst @ (April 1997 - September 1997)
- Lead Instructor @ Advanced Training & Services (March 1997 - April 1997)
- Field Engineer @ (June 1990 - February 1997)
Francois Bouchard Education
- University of Phoenix
Bachelor of Science (Business Management)
2010-2013 - College Edouard Montpetit
(Engineering, Electronics)
1986-1990
Francois Bouchard Skills
- Virtualization
- Mergers
- Information Security
- Governance
- Telecommunications
- Architecture
- Business Process
- Infrastructure
- Budgets
- Cloud Computing
- SaaS
- Enterprise Software
- Product Management
- Integration
- Vendor Management
- Process Improvement
- Start-ups
- Mergers & Acquisitions
- Management
- Project Management
- AV Integration
- Agile Methodologies
- Architectures
- Automation
- Building Business Relationships
- Business Development
- Business Intelligence
- Business Process Improvement
- CRM
- Client Issue Resolution
- Client Relations
- ClientSuccess
- Coaching & Mentoring
- Communication
- Competitive Advantage
- Computer Hardware
- Conflict Resolution
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Cyber-security
- Data Center
- Development Project Management
- Disaster Recovery
- E-commerce
- Easily Adaptable
- Electronic Engineering
- French
- Hospitality Industry
- IT Consulting
- IT Infrastructure Management
- IT Management
- IT Operations
- IT Project Management
- IT Projects
- Information Technology
- Infrastructure Management
- Leadership
- Luxury
- Mentoring
- Mobile Devices
- Network Administration
- Network Systems
- Networking
- Operations
- Outsourcing
- Post-Sales
- Presentations
- Problem Solving
- Production Technology
- Project Teams
- Risk Monitoring
- Scrum
- Security
- Service Recovery
- Service-Level Agreements (SLA)
- Software Development
- Software Project Management
- Spoken English
- Strategy
- System Administration
- System Configuration
- Technical Direction
- Technology Integration
- VMware
- Virtualisation
Francois Bouchard Summary
- Francois Bouchard, based in Boca Raton, FL, US, is currently a Customer Success Architect - IT Automation, FSM at IBM. Francois Bouchard brings experience from previous roles at Sciencelogic, Itopiq, Icix and Xojet. Francois Bouchard holds a 2010 - 2013 Bachelor of Science in Business Management @ University of Phoenix. With a robust skill set that includes Virtualization, Mergers, Information Security, Governance, Telecommunications and more. Francois Bouchard has 2 emails and 1 mobile phone numbers on RocketReach.
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