Franco Degan Email

Franco Degan Work

• Digital Strategy and Senior Transformation Programme Lead @ London Borough of Hounslow (January 2020 - Present)
• Digital Strategy @ Council in England (September 2019 - January 2020)
• Head of Service Design @ States of Guernsey (September 2017 - July 2019)
• Customer Transformation Programme, Second Phase Lead @ London Borough of Islington (September 2014 - June 2017)
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• Senior Programme Consultant @ Croydon Council (August 2014 - September 2014)
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• Project Manager @ London College of Communication, University of the Arts London (July 2014 - August 2014)
• Organisation Design Consultant @ Leicestershire Police and Crime Commissioner (May 2014 - June 2014)
• Customer Contact Programme, Service Design Lead @ London Borough of Merton (October 2013 - February 2014)
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• Interim Customer Experience Manager @ Defra (October 2012 - September 2013)
• Founder and Principal Consultant @ Chiltern House Training (March 2011 - September 2012)
• Head of Service Transformation Programme @ Department for Transport (DfT), United Kingdom (January 2007 - January 2011)
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• Head of Customer Insight @ Department for Transport (DfT), United Kingdom (January 2002 - January 2006)
• Project Manager @ Shell (January 2001 - January 2002)
• Interim Manager @ Thus (January 1999 - January 2000)
• Marketing Strategy Consultant @ Mitsubishi Environmental Control (January 1998 - January 1999)
• Senior Marketing Consultant @ Training & Enterprise Council South London (January 1997 - January 1998)
• Research Analyst, Eame Region @ Eastman Kodak Company (January 1990 - January 1991)
• Communications Manager @ PwC
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• Business Analyst @ PwC