Francis Murray Email & Phone Number
Managed Services Provider-Support Services Manager, ViaTek Corp. @ ViaTek
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Francis Murray Location
- Denver, CO, US
Francis Murray Work
- 2024 -now Managed Services Provider-Support Services Manager, ViaTek Corp. @
- 2017 -now Data Operations Manager @ Arrow Electronics
- 2016 -now Manager of IT Technical Support Services @ CenturyLink Telecommunications
- 2016 -now Researcher, Volunteer and Client @ Career Advocacy Client/Consultant with the CS Team
- 2023 -2024 Help Desk Manager – Team Lead @
- 2012 -2015 Pinnacle Support Services Manager @
- 2010 -2012 Data Center Operations Customer Care Manager @
- 2009 -2010 IT Support Help Desk Manager eAuthentication @ United States Department of Agriculture
- 2007 -2009 NOC Operations Critical Outage Manager and Team Lead @
- 2006 -2007 Shift Lead (Supervisor) Network Operations Support Analyst, CMOC (Centralized Management Operations @
- 2005 -2006 Senior Technical Support Engineer @
- 2005 -2005 Call Center Lead and Network Operations @
- 2000 -2004 Senior Technical Support Engineer - Installation and Training Project Manager @
- 1994 -1998 Customer Service Help Desk Manager @
Francis Murray Education
- University of Maryland College Park
Associate Bachelor of Applied Science (Computer and Information Sciences, General)
1985-1987
Francis Murray Skills
- Data Center
- Cisco Technologies
- TCP/IP
- Operating Systems
- Networking
- Vendor Management
- Program Management
- Troubleshooting
- VoIP
- Training
- Active Directory
- Process Improvement
- Telecommunications
- Hardware
- Windows
- ITIL
- Project Management
- Unix
- Network Security
- Management
- IT Service Management
- Team Leadership
- Technical Support
- Databases
- Visio
- Integration
- Customer Service
- Software Documentation
- Microsoft SQL Server
- Customer Account Management
- Strategic Planning
- Critical Incident Management
- Corporate Communications
- Career Development
- Mentoring
- Team Building
- Business Relationship Management
- Business Relationship Building
- Critical Thinking
- Leadership
- Supervisor
- NOC
- Business Analysis
- Engineering
- Operations
- Microsoft Office
- Research
Francis Murray Summary
- Francis Murray, based in Denver, CO, US, is currently a Managed Services Provider-Support Services Manager, ViaTek Corp. at ViaTek. Francis Murray brings experience from previous roles at Arrow Electronics, CenturyLink Telecommunications, Career Advocacy Client/Consultant with the CS Team and DecisionPoint Corporation. Francis Murray holds a 1985 - 1987 Associate Bachelor of Applied Science in Computer and Information Sciences, General @ University of Maryland College Park. With a robust skill set that includes Data Center, Cisco Technologies, TCP/IP, Operating Systems, Networking and more. Francis Murray has 4 emails and 2 mobile phone numbers on RocketReach.
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Top ViaTek Employees
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Gregory Yukish
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