Francis Loweth Email
Support Lead @ Imaginera
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Francis Loweth Location
- Bridgend, GB
Francis Loweth Work
- Support Lead @ (October 2025 - Present)
- Senior Service Delivery Manager @ (October 2024 - October 2025)
- Client Service Delivery Manager @ (October 2023 - March 2024)
- Help Desk Manager @ (April 2022 - October 2023)
- Client Success Manager @ (July 2021 - April 2022)
- 2nd Line Team Lead @ (March 2020 - July 2021)
- 2nd line Support Specialist @ (September 2016 - March 2020)
- Helpdesk Technician @ (June 2014 - September 2016)
- Technical Support Agent @ (September 2012 - September 2013)
Francis Loweth Education
- The Open University
Bachelor of Laws - LLB
2019-2023 - Bridgend College
BTEC Extended Diploma in IT (QCF) (Information Technology)
2012-2014
Francis Loweth Skills
- Business Process Improvement
- Business Reviews
- Coaching & Mentoring
- Communication
- Computer Hardware Troubleshooting
- Computer Networking
- Customer Engagement
- Customer Negotiations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- IT Service Management
- ITIL
- Key Performance Indicators
- Legal Accounts
- Negotiation
- Network Administration
- Networking
- Operational Excellence
- Operations Management
- Organization Skills
- Professional Services Delivery
- Quality Improvement
- SDI
- Service Delivery
- Service Operations
- Strategic Planning
- Support Services
- Team Leadership
- Technical Support
- Troubleshooting
- Voice of the Customer
- Windows
- Zendesk
Francis Loweth Summary
- Francis Loweth, based in Bridgend, GB, is currently a Support Lead at Imaginera. Francis Loweth brings experience from previous roles at Imaginera, Dancerace and LEAP Legal Software UK. Francis Loweth holds a 2019 - 2023 Bachelor of Laws - LLB @ The Open University. With a robust skill set that includes Business Process Improvement, Business Reviews, Coaching & Mentoring, Communication, Computer Hardware Troubleshooting and more. Francis Loweth has 2 emails on RocketReach.
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