Frances T. Email
Manager, Customer Experience - In-Terminal Operations @ Air Canada
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Frances T. Location
- Richmond, BC, CA
Frances T. Work
- 2022 -now Manager, Customer Experience - In-Terminal Operations @
- 2013 -now Event Manager (Volunteer) @ Memorial Ribbon Society
- 2022 -2022 Trainer, Guest Experience @
- 2020 -2022 Customer Experience Manager @
- 2019 -2020 Premium Service Manager @
- 2016 -2019 Learning Specialist @
- 2014 -2016 CSSA @
- 2013 -2014 Member of Board of Directors (Volunteer) @ Richmond Family Place
- 2012 -2014 Manager, Box Office, River Rock Casino and Resort @
- 2011 -2012 Education Coordinator, Lean Education @
- 2008 -2011 GEC Team Lead @
- 2002 -2008 Passenger Services @
Frances T. Education
- Southern Alberta Institute of Technology
Business Administration
2000-2004
Frances T. Skills
- Customer Service
- Team Building
- Strategic Planning
- Team Management
- Networking
- Coaching
- Conflict Resolution
- Event Planning
- Event Management
- Leadership
- Microsoft Office
- Hospitality
- Human Resources
- Process Improvement
- Training
- Management
- Team Leadership
- Sales
- Strategy
Frances T. Summary
- Frances T., based in Richmond, BC, CA, is currently a Manager, Customer Experience - In-Terminal Operations at Air Canada. Frances T. brings experience from previous roles at Memorial Ribbon Society, Vancouver Airport Authority and Air Canada. Frances T. holds a 2000 - 2004 Business Administration @ Southern Alberta Institute of Technology. With a robust skill set that includes Customer Service, Team Building, Strategic Planning, Team Management, Networking and more. Frances T. has 2 emails on RocketReach.
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