Frances McLaughlin Email
Head of Customer Lifecycle Management, Mortgages @ HSBC
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Frances McLaughlin Location
- Sydney, NSW, AU
Frances McLaughlin Work
- 2025 -now Head of Customer Lifecycle Management, Mortgages @
- 2019 -2025 Senior Product Manager, Mortgages @
- 2018 -2019 Chief Administration Officer @
- 2014 -2018 Senior Manager, Customer Experience and Customer Relations @
- 2010 -2013 Senior Deposit Product Manager @
- 2008 -2010 Head of Deposits @ Citibank
- 2007 -2008 Collections Site Manager @ Citibank
- 2005 -2007 Front End Collections Manager @ Citibank
- 2003 -2005 Management Associate @ Citibank
- 2002 -2003 Corporate Underwriter - Construction and Engineering @
Frances McLaughlin Education
- Sydney University
Master of International Business
2001-2004 - University of New South Wales
Bachelor of Science (B.Sc.) (Psychology)
1997-2000 - UNSW
- ACAP University College
Frances McLaughlin Skills
- Product Management
- Product Strategy
- Proposition Development
- Product Development
- Leading People
- Operations Management
- Offshore Resource Management
- Offshore Management
- Vendor Management
- Underwriting
- Retail Banking
- Credit Cards
- Financial Services
- Leadership
- Banking
- Relationship Management
- Management
- Stakeholder Management
- Construction Management
- Microsoft Word
- Construction
- Risk Management
- Change Management
Frances McLaughlin Summary
- Frances McLaughlin, based in Sydney, NSW, AU, is currently a Head of Customer Lifecycle Management, Mortgages at HSBC. Frances McLaughlin brings experience from previous roles at HSBC. Frances McLaughlin holds a 2001 - 2004 Master of International Business @ Sydney University. With a robust skill set that includes Product Management, Product Strategy, Proposition Development, Product Development, Leading People and more. Frances McLaughlin has 3 emails on RocketReach.
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