Senior Content Specialist @ (March 2020 - January 2021)
Content Specialist @ (May 2017 - March 2020)
Technical Support Specialist @ (June 2015 - May 2017)
Technical Support Representative @ (September 2013 - May 2015)
Starbucks Team Member @ (June 2008 - September 2013)
Substitute Teacher @ (February 2013 - June 2013)
Frances Ball Education
eCornell
Design Thinking certificate
2019-2019
Eastern Michigan University
Bachelor of Science - BS (English Language, Literature, and Writing)
Frances Ball Skills
Adobe Experience Manager (AEM)
Agile Methodologies
Axure RP
Azure DevOps Services
Content Design
Content Development
Content Management Systems (CMS)
Design Thinking
Figma (Software)
Google Analytics
HTML
Jira
Kanban
Scrum
Scrumban
Technical Writing
UX Research
UX Writing
User Experience (UX)
Frances Ball Summary
Frances Ball, based in Detroit, MI, US, is currently a Senior Content Designer at Thomson Reuters. Frances Ball brings experience from previous roles at Thomson Reuters. Frances Ball holds a 2019 - 2019 Design Thinking certificate @ eCornell. With a robust skill set that includes Adobe Experience Manager (AEM), Agile Methodologies, Axure RP, Azure DevOps Services, Content Design and more.
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