2014 -
2015 Senior Manager MGW and Emergency Services @
2010 -
2014 Manager Dial-Plan Engineering MBA @
2008 -
2010 Senior VoIP and Switch Engineer- Voice @
2006 -
2008 Engineer III- Voice @
2005 -
2006 SIP VoIP Activations Engineer @ Time Warner Telecommunications
2003 -
2005 Switch and Transport Test and Turn-up Engineer and Switch Maintenance Engineer @
2002 -
2003 Switch and Transport Test and Turn-up Engineer @ Touch America Telecommunication
2001 -
2002 Maintenance Network Analyst II @ Time Warner Telecommunications
Frances Augustine Education
WICT RLP 2016
-
2016
University of Phoenix 2007
-
2010
Colorado State University 1982
-
1987
Frances Augustine Skills
Budgeting
Private Branch Exchange (PBX)
Customer Experience
Network Architecture
Customer Satisfaction
Business Process Improvement
Amazon Web Services (AWS)
Continuous Improvement
Agile Methodologies
Unified Communications
Recruiting
Transition Management
Leadership
Leadership Development
Management
Process Improvement
Switches
T1
Broadband
VoIP
Ethernet
Computer Network Operations
Provisioning
IP
Telephony
SIP
Telecommunications
Optical Fiber
Wireless
Network Engineering
Fiber Optics
MPLS
Network Design
Voice Mail
SS7
ISDN
SQL
Translation
Project Management
SRP
DACS
Team Leadership
Technical Leadership
Training
Routing
DSL
Testing
Networking
Software Documentation
Technical Support
Cross-functional Team Leadership
Troubleshooting
Integration
Vendor Management
Cisco Technologies
Voice over IP (VoIP)
Cisco Systems Products
Session Initiation Protocol (SIP)
Cloud-Native Architecture
Process Thinking
Thinking Skills
Enterprise Architecture
Cloud Security
CCSP
Productivity Improvement
Work-Life Balance
Engineering
Voice Over Ip Voip
Microsoft Excel
Cross Functional Team Leadership
Services
Session Initiation Protocol Sip
Emergency Services
Voice Over Ip
Session Initiation Protocol
Frances Augustine Summary
Frances Augustine, based in Aurora, CO, US, is currently a Senior Project Manager- Technology Refresh at Koniag Government Services. Frances Augustine brings experience from previous roles at NBCUniversal, ECCO Select--SGM Info Tech, Sand Cherry and Comcast. Frances Augustine holds a 2016 - 2016 WICT RLP. With a robust skill set that includes Budgeting, Private Branch Exchange (PBX), Customer Experience, Network Architecture, Customer Satisfaction and more. Frances Augustine has 3 emails and 2 mobile phone numbers on RocketReach.
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