Manager, Client Relations @ (May 2023 - September 2023)
Customer Success Lead @ (April 2022 - May 2023)
Chief Executive Officer @ (December 2019 - October 2021)
Customer Success Manager @ (May 2017 - January 2020)
Implementation Analyst @ (August 2015 - May 2017)
Fran Moore Education
University of West Georgia
Bachelor of Science (B.S.) (Sociology)
Fran Moore Skills
Forecasting
Measurement Systems
Strategic Initiatives
Performance Measurement
Customer Facing Roles
Salesforce.com
Microsoft Word
Google Slides
Google Drive
Microsoft PowerPoint
Microsoft Excel
Google Docs
Microsoft Office
Customer Success
Customer Retention
Business Relationship Management
Project Management
Troubleshooting
Healthcare
Strategic Planning
Business-to-Business (B2B)
SharePoint
Tableau
Software as a Service (SaaS)
Leadership
Training
Customer Service
Issue Management
Salesforce Training
Voice of the Customer
Customer Insight
Customer Experience Management
Client Relations
Client Services
Business Development
Project Team Management
Cross-team Communication
Telephone Support
Client Issue Resolution
Account Resolution
Customer Relationship Management (CRM)
New Client Implementation
Communication
Management
Interpersonal Skills
Executive Relationships
Escalations Management
Customer Onboarding
Team Management
Renewals
Fran Moore Summary
Fran Moore, based in Atlanta, GA, US, is currently a Customer Success Consultant at BELAY. Fran Moore brings experience from previous roles at Fran Moore, LLC, athenahealth and Namely. Fran Moore holds a Bachelor of Science (B.S.) in Sociology @ University of West Georgia. With a robust skill set that includes Forecasting, Measurement Systems, Strategic Initiatives, Performance Measurement, Customer Facing Roles and more. Fran Moore has 1 emails and 1 mobile phone numbers on RocketReach.
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