Fractaldev Inc. Information

Fractaldev is a Philippine-based contact center offering inbound capabilities for customer service and technical support, billing, account retention, and centralized order taking, as well as chat and email support. We also provide outbound B2B and B2C telesales capabilities to support your marketing campaigns. Auto insurance, life insurance, solar, financial, pharmaceutical, surveys, appointment setting, continuing education and travel are some of the capabilities we offer and we're ready to take on any new challenges. We have the capability to grow with your needs and provide the capacity to support operations 24 hours/7 days a week. If you have a campaign that requires specialized skills such as healthcare professionals, or legal or architectural training for example, we have a wide pool of resources available to support your requirements. Our approach is simple, organic and grass-roots. We believe that despite all the best technological tools, it is still people who make it happen and we've tried hard to create a culture where team members feel they matter and thus take the utmost care in delivering customer satisfaction. Our management team is composed of experienced US educated professionals who understand the needs of our customers. Our team is skilled in verbal and written communication in English and have neutral accents so nothing is lost in translation. We also have a strong understanding of US and international culture and thus can better anticipate your requirements and plan for your success.