IT Service Delivery Manager @ VAS Solutions (Value Added Services) (December 2010 - November 2014)
Data Center Support Manager @ (November 1998 - December 2009)
Production Engineer @ Hewlett-Packard (June 1991 - May 1998)
Fouad Khaled Education
Santa Clara University
Bachelor of Science (B.Sc.) (Information Technology Project Management)
1985-1989
Alexandria University
Bsc. (Electrical Engineering)
1968-1972
Fouad Khaled Skills
Leadership
Information Technology
Cisco Technologies
Data Center
Infrastructure
ITIL
Networking
Troubleshooting
Incident Management
Telecommunications
Vendor Management
Team Management
Team Leadership
VAS
SAN
Virtualization
GSM
Business Continuity
CCNA
IT Operations
Managed Services
Professional Services
Disaster Recovery
Sla
Business Intelligence
Storage
Technical Support
Project Planning
Service Management
Customer Engagement
Management
Project Management
PMP
Outsourcing
Security
Pre Sales
Service Delivery
Servers
Integration
CRM
IT Management
IT Service Management
Fouad Khaled Summary
Fouad Khaled, based in Cairo, Cairo Governorate, EG, is currently a Freelance Consultant, ITSM, IT Facility Management at Pinnacle-Ltd.Org. Fouad Khaled brings experience from previous roles at Pinnacle-Ltd.Org, Self Employed Independent Consultant, VAS Solutions (Value Added Services) and Vodafone Egypt. Fouad Khaled holds a 1985 - 1989 Bachelor of Science (B.Sc.) in Information Technology Project Management @ Santa Clara University. With a robust skill set that includes Leadership, Information Technology, Cisco Technologies, Data Center, Infrastructure and more. Fouad Khaled has 1 emails on RocketReach.
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