Folker Heim Email & Phone Number
Chief Operating Officer @ Global Hotel Alliance
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Folker Heim Location
- United Arab Emirates
Folker Heim Work
- 2020 -now Chief Operating Officer @
- 2017 -2020 Head Of Operations @
- 2009 -2017 Head of Loyalty @
- 2007 -2009 Director Customer Relationship Management @
- 2002 -2006 Customer Relationship Manager @
- 2001 -2002 Director of Marketing @ neowelt media group GmbH
- 2000 -2001 Technology and Revenue Manager @ Hotel Vier Jahreszeiten Kempinski
- 1999 -2000 Sales Manager @ Hotel Vier Jahreszeiten Kempinski
- 1998 -1999 Reservations Manager @ Hotel Vier Jahreszeiten Kempinski
- 1996 -1998 Rooms Division Management Trainee and Assistant Reservations Manager @ Hotel Vier Jahreszeiten Kempinski
- 1995 -1996 Night Auditor @
Folker Heim Education
- Reims Management School
Master of Business Administration (MBA) (Hospitality Administration/Management)
2008-2010 - Institut Hotelier Cesar Ritz
Higher Diploma (Hospitality Management)
1995-1996 - Hardtberg Gymnasium 1983-1990
Folker Heim Skills
- Customer Loyalty
- Loyalty Marketing
- Loyalty Program Development
- Loyalty Programs
- Business Intelligence
- Service Recovery
- Marketing Communications
- Hospitality Management
- Micros
- Hotels
- Call Center
- Luxury
- Brand Loyalty
- Guest Satisfaction
- Restaurants
- Hospitality Industry
- Revenue Analysis
- Hospitality
- Front Office
- Yield Management
- Hotel Management
- Pre-opening
- Resorts
- Food & Beverage
- Customer Satisfaction
- Banquets
- Budgets
- Property Management Systems
- Tourism
- CRM
- Customer Relationship Management Crm
- PowerPoint
- Public Speaking
- Accounting
- Loyalty Program
- Food and Beverage
- Pre Opening
- Budgeting
- Marketing
- Microsoft Excel
- Financial Analysis
- Management
- Research
- Property Management
- Sales
- Project Management
- Customer Relationship Management
Folker Heim Summary
- Folker Heim, based in United Arab Emirates, is currently a Chief Operating Officer at Global Hotel Alliance. Folker Heim brings experience from previous roles at Global Hotel Alliance and Kempinski Hotels. Folker Heim holds a 2008 - 2010 Master of Business Administration (MBA) in Hospitality Administration/Management @ Reims Management School. With a robust skill set that includes Customer Loyalty, Loyalty Marketing, Loyalty Program Development, Loyalty Programs, Business Intelligence and more. Folker Heim has 1 emails and 3 mobile phone numbers on RocketReach.
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