FOIA Systems Information

The FOIA Systems team has been providing service solutions to municipalities and agencies for over six years, including over 100 successful implementations of citizen request management (CRM) and 311 systems. The senior leadership team has successfully overseen projects nationally, including the cities of El Paso, Jersey City, Fullerton, Norfolk, Abilene, Naperville, Garland, among many others. Many of our clients began experiencing a rapid increase in the volume of public records requests, while dealing with a growing movement towards greater governmental transparency. We sat down with clients large and small, talked with attorneys, and even met with some Attorney General's Offices to truly understand the impact of public records requests on local governments. As result of many conversations and long hours, FOIA Systems is the only FOIA and Open Records System dedicated to municipalities and agencies. Our goal is to help municipalities and agencies evolve from a labor-intensive, manual process to an efficient automated process. With an automated process, staff members quickly gain the most valuable resource - time.