Fluidlab Information

As a result, they "understand the picture" and are therefore able to react in the most effective possible manner. Example: Our customer was concerned about the increasing amount of particles in their gears and assumed that some sort of damage was inevitable. The annual overhaul of the factory was still one month away. The customer contacted us, as the only method for visualizing the impurities was with microscope imagery. We demonstrated that the relatively harmless diverging of a polymer-like additive was in question, which meant that the customer could run their machines until the scheduled annual overhaul. An expensive downtime was not needed. 6. We provide quick analysis immediately. We can give you a preliminary evaluation on the condition of oil, its cleanliness and wear level within an hour of receiving the sample. Example: One of our customers brought a sample to the laboratory at midday. As it was lunchtime, we recommended trying out the restaurant downstairs, and before dessert we had a report ready, hot from the printer, which we interpreted for the customer over coffee and cake. On route to their office, the customer had already formulated a plan to solve the problem -with a full stomach. 7. We always provide personal and quick service. Providing good service is a genuine and self evident matter for us. We strive to help our customers and affiliated groups with all the knowledge and experience we have. In the event that we are unable to help, we have an extensive network who can. Example: Even now, every time the phone rings our adrenaline levels rise. We are constantly ready to rise to the challenge as, more often than not, our customers have a considerable problem to solve. This is a sign that we are serious about helping them and are in no way jaded with our work. We can offer our customers' solutions for making considerable decisions; the shutting down of paper machines, a cruise ship being steered to the closest port for inspection when its maiden voyage is aborted and whether the turbine of ...