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Florian Gutsch Location
Berlin, DE
Florian Gutsch Work
2026 -now Vice President Revenue and Growth Channels @
2025 -2026 Director Revenue and Growth Channels @
2017 -2025 Director Retail and Sales @
2016 -2017 Senior Manager Retail, Sales and Service @
2013 -2016 Head of Sales and Service @
2012 -2012 Leiter Kundenservice DE and AT @
Florian Gutsch Education
University of Potsdam
(Politikwissenschaften)
2006-2011
Erasmus University Rotterdam
(European Politics)
2009-2010
Florian Gutsch Skills
Customer Service
Customer Experience Management
Exceeding Customer Expectations
Customer Care
Complaint Management
KPI Reports
Operations Management
Service Center Operations
Service-to-Sales
Virtual Call Center
Forecasting
Staffing
Recruitments
Team Leadership
Work Force Management
Quality Management
Customer Retention
Kundendienst
Projektmanagement
Teamführung
E-Commerce
Business Development
Marketing
Marketingstrategie
Produktionsmanagement
Project Management
Unternehmensstrategie
Vertrieb
Business Strategy
Marketing Strategy
Change Management
Strategische Planung
Public Speaking
E Commerce
Exceeding Customer
Service Center
Sales
Service to Sales
Customer Experience
Florian Gutsch Summary
Florian Gutsch, based in Berlin, DE, is currently a Vice President Revenue and Growth Channels at home24 SE. Florian Gutsch brings experience from previous roles at home24 SE and fashion4home GmbH. Florian Gutsch holds a 2006 - 2011 University of Potsdam. With a robust skill set that includes Customer Service, Customer Experience Management, Exceeding Customer Expectations, Customer Care, Complaint Management and more. Florian Gutsch has 2 emails on RocketReach.
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