Flip Smith Email
Operations Manager: ITSM (Change, Problem, and Major Incident Management) @ iOCO Infrastructure Services
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Flip Smith Location
- Pretoria, GP, ZA
Flip Smith Work
- Operations Manager: ITSM (Change, Problem, and Major Incident Management) @ (May 2022 - Present)
- Operations Manager: ITSM (Change, Problem, and Knowledge Management) @ (September 2020 - May 2022)
- Change and Problem Manager @ (June 2019 - September 2020)
- Change Manager @ (October 2013 - June 2019)
- Request Manager @ (July 2011 - May 2013)
- Team Lead @ (March 2010 - June 2011)
- Head: Service Delivery Desktop Services @ (June 2006 - February 2010)
- Senior Customer Engineer @ CSS Servutron (January 2004 - June 2006)
- Junior Customer Engineer @ CSS Servutron (November 1996 - November 1998)
- Fitter and Turner @ Pro Part Precision Engineering (January 1993 - October 1995)
Flip Smith Education
- HTS Pretoria Tuine
Grade 12 (Technical)
1991-1995
Flip Smith Skills
- Change Management
- Cloud Computing
- Computer Hardware
- Cross-functional Team Leadership
- Customer Service
- Data Center
- Disaster Recovery
- Enterprise Architecture
- HP
- Hardware
- ISO 20000
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- IT Strategy
- ITIL
- ITIL Process Implementation
- ITIL Service Operations
- Incident Management
- Infrastructure
- Knowledge Management
- Major Incident Management
- Managed Services
- Management
- Outsourcing
- Pre-sales
- Problem Management
- Request Management
- Service Delivery
- Service Management
- Sla
- Solution Architecture
- Team Management
- Team Motivation
- Virtualization
Flip Smith Summary
- Flip Smith, based in Pretoria, GP, ZA, is currently a Operations Manager: ITSM (Change, Problem, and Major Incident Management) at iOCO Infrastructure Services. Flip Smith brings experience from previous roles at iOCO Infrastructure Services and T-Systems. Flip Smith holds a 1991 - 1995 Grade 12 in Technical @ HTS Pretoria Tuine. With a robust skill set that includes Change Management, Cloud Computing, Computer Hardware, Cross-functional Team Leadership, Customer Service and more. Flip Smith has 1 emails on RocketReach.
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