Escuela Europea de Coaching y Habilidades Directivas
2009 - 2009
ESPM Escola Superior de Propaganda e Marketing
Master of Business Administration (Marketing)
2002 - 2005
Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
Bachelor of Business Administration (Business Administration)
1996 - 2000
Saint Mary's University
Bachelor of Business Administration (Business Administration, Marketing, Finance)
1998 - 1998
Flávia De Santis's Skills
Call Center
Telecommunications
Contact Centers
Team Leadership
CRM
Customer Experience
Team Management
Strategy
Customer Service
Training
Flávia De Santis's Summary
Flávia de Santis, based in Brazil, is currently a P and O and Custom Programs Director at Ise Business School, bringing experience from previous roles at Afesu, Atento and Atento Brasil. Flávia de Santis holds a 2019 - 2024 University of Navarra. With a robust skill set that includes Call Center, Telecommunications, Contact Centers, Team Leadership, CRM and more, Flávia de Santis contributes valuable insights to the industry. Flávia de Santis has 2 emails on RocketReach.