WHO WE ARE? FIXIT SA is a 3rd party outsourcing partner of Consumer Electronic, IT equipment, small appliances, household goods, garden, power & hand tools Vendors. We deliver an aftersales services for the Users of the equipment and for the sales channel. Our mission is to build & support the brand image by providing highest possible services for the brand users and sellers. WHERE WE ARE? With the local presence in Germany, Poland, Czech Rep. , Slovakia, Hungary and with the dedicated agreements with the leading forwarding companies we deliver our services across the whole Europe. WHAT WE DO? Covering the whole area of aftersales services, we provide following: - hotline services – both specialized technical support and global product hotline services (phone, e-mail, chat, video, social channels) - RMA process handling – claims processing including: service logistics, repairs/replacements, credit processing - rework of the channel returns – picking up the products in large scale, grading & testing, refurbishing of the products, sourcing of the accessories and packaging, printing paper documentation) - on-site services for the mission critical equipment (Banking & Insurance industry, Govermental & State offices, Logistic & Production Centers, museums etc. ) - deep electronical repairs up to SMAD and BGA Level 2 & 3 with the reengineering of the OEM solutions where documentation is not available - developing of an user & technical documentation and the FAQ webpages for internet based Vendors’ services
View Top Employees from FIXIT SAWebsite | https://fixit-service.com/ |
Revenue | $27 million |
Employees | 126 (126 on RocketReach) |
Founded | 2003 |
Address | 56a Nad Serafa, Krakow, Lesser Poland Voivodeship 30-864, PL |
Technologies |
Apache,
Linux,
Microsoft Project
+2 more
(view full list)
|
Industry | IT Services and IT Consulting, Industrial Machinery & Equipment, Manufacturing |
SIC | SIC Code 374 Companies, SIC Code 37 Companies |
NAICS | NAICS Code 336 Companies, NAICS Code 33651 Companies, NAICS Code 3365 Companies, NAICS Code 336510 Companies, NAICS Code 33 Companies |
Looking for a particular FIXIT SA employee's phone or email?
The FIXIT SA annual revenue was $27 million in 2024.
Amy Sworan is the CEO of FIXIT SA.
126 people are employed at FIXIT SA.
FIXIT SA is based in Krakow, Lesser Poland Voivodeship.
The NAICS codes for FIXIT SA are [336, 33651, 3365, 336510, 33].
The SIC codes for FIXIT SA are [374, 37].