FIXEE.AI Information

🎯 FIXEE helps industrial companies resolve support requests faster and capture technical knowledge as operations unfold—without disrupting existing habits. When equipment breaks down, production stops and pressure rises. Yet the same bottlenecks keep coming back: ⏱️ Repetitive requests that overload teams 🌍 Remote troubleshooting is hard (technical complexity, languages, missing context) 🧾 Scattered conversations (email, WhatsApp, phone…) with little traceability 🧠 Knowledge isn’t captured, concentrated in a few key experts The result: dependence on a handful of specialists, high operational costs, long resolution times, and declining customer satisfaction. Every minute costs. Every lost piece of know-how weakens the company. FIXEE’s approach is simple: make expertise accessible through seamless communication: 🤖 Level 1 handled by an AI assistant (FAQ + smart pre-qualification) 💬📩 Unified channels: WhatsApp, email, interactive video assistance, instant translation 🧾 Semi-automated ticketing & knowledge capture powered by AI 📈 Outcomes: less repetitive work, fewer unnecessary on-site visits, higher service quality, and secured knowledge Our mission : to cut resolution times in half. 🔐 A secure WebApp that’s easy to deploy.