Five Star Language Information

Five Star Language was started in 2003 to write English service training material including text books, and multi-media solutions for the hospitality sector, as well as offer training in language using this material to hotels and resorts. Our portfolio consists of three language courses, ‘Essential Language’, ‘Hospitality in Focus’ and ‘English for International Hospitality’, three top quality language courses supplied alongside their own unique text books. All material is used on a case by case basis for individual hotel and hotel brand needs with focus on English service training. We also collaborate with MEP with English for TOEIH, a standardised internationally recognized testing system. Language Teaching We make and deliver language courses for hotels and the hospitality sector, enabling teams to interact with their guests at a Five Star standard. Writing Language Books We write and sell our own series of books and courses for our training programs, which can also be bought separately. TOEIH Testing We collaborate on the Test of English for International Hospitality (TOEIH) to help you keep track of your team. Standard Operating Procedures We write SOPs, sequence of service and other standards for guest interaction and service to help you raise the quality of service in your property