Fitzgerald Rollen Email & Phone Number
Managing Director @ Guided Outsourcing
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Fitzgerald Rollen Location
- Central Luzon, Philippines
Fitzgerald Rollen Work
- Managing Director @ (April 2022 - Present)
- Head of Client Experience - North America @ (July 2020 - April 2022)
- Shift Lead-Client Experience Manager @ (April 2019 - July 2020)
- Operations Manager @ (August 2018 - January 2019)
- Campaign Manager @ (May 2017 - August 2018)
- Account Manager @ (August 2012 - July 2016)
- Team Manager @ Sutherland Global Services, Inc (August 2010 - August 2012)
- SUBJECT MATTER EXPERT - OPERATIONS @ Sutherland Global Services, In (April 2008 - August 2008)
- Consultant and Call center representative @ Sutherland Global Services, Inc (July 2007 - March 2008)
Fitzgerald Rollen Education
- Holy Angel University
BS Computer Science
2001-2005
Fitzgerald Rollen Skills
- Leadership Development
- Team Leadership
- Data Analysis
- Data Mining
- Data Management
- Interpersonal Skills
- Client Services
- Client Liaison
- Customer Service
- Client Focus
- Customer Experience Management
- Employee Engagement
- Leadership
- Building Trust
- Accountability
- Personal Development
- Life Skills
- Management
- Client Rapport
- Communication
- Contact Centers
- Call Center Administration
- Customer Service Representatives
- Exceeding Customer Expectations
- Customer Satisfaction
- Collaborative Leadership
- Teamwork
- Lean Six Sigma
- Operations Management
- Six Sigma
- Servant Leadership
- Problem Solving
- Critical Thinking
- Coaching
- Mentoring
- Talent Management
- Strategic Thinking
- Personnel Leadership
- Business-to-Business (B2B)
Fitzgerald Rollen Summary
- Fitzgerald Rollen, based in Central Luzon, Philippines, is currently a Managing Director at Guided Outsourcing. Fitzgerald Rollen brings experience from previous roles at TOA Global, Concentrix and Sargas, Inc.. Fitzgerald Rollen holds a 2001 - 2005 BS Computer Science @ Holy Angel University. With a robust skill set that includes Leadership Development, Team Leadership, Data Analysis, Data Mining, Data Management and more. Fitzgerald Rollen has 2 emails and 1 mobile phone numbers on RocketReach.
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