FirstDay Advisors Information

FirstDay Advisors is a boutique advisory firm specializing in revenue growth, customer success transformation, and operational excellence for healthcare technology and SaaS companies. We partner with forward-thinking organizations to optimize customer retention, reduce churn, scale high-performing teams, and drive sustainable revenue expansion. With deep executive experience from roles at Onlife Health, Optum, and other leading healthcare platforms, we deliver practical, results-oriented strategies that bridge strategy and execution. Our expertise includes: Enterprise Customer Success program design and leadership Organizational change management and operational transformation Revenue operations and go-to-market optimization Executive advisory and interim leadership support At FirstDay Advisors, we combine proven healthcare industry knowledge with a principled, hands-on approach rooted in integrity, ownership, and measurable outcomes. Whether you need support scaling customer operations or navigating complex organizational change, we help our clients achieve lasting performance improvements.