First Capital Bank Zambia Information

Formerly known as International Commercial Bank Zambia Limited, First Capital Bank commenced banking operations in June 2010. In July 2013, the bank was acquired by a group of investors led by FMBcapital Group and rechristened as First Capital Bank (FCB). FCB is part of the FMBcapital Group which has banking operations in Malawi, Mozambique, Botswana and Zimbabwe. With a flexible and innovative customer-focused approach, First Capital operates in all sectors of the Zambian market servicing the needs of the following market segments: Retail Small to medium business Corporate Institutional We offer a comprehensive range of financial products ensuring that our services are always relevant and of value to our customers. OUR STRENGTHS Financial Security Liquidity Ratios consistently above 50% Consistent Long Term Credit Rating of A+ and Short Term Credit Rating of A1 by Global Credit Rating Co., South Africa. REGIONAL FOOTPRINT With a regional presence in 5 SADC countries First Capital bank is ideally positioned to facilitate seamless cross border trade and offer customers unique trade finance solutions across the region CUSTOMER FOCUS We focus on the needs of our customers ensuring the highest levels of customer service, maintaining strong delivery channels and responding to market demand through product development and innovation. INNOVATION First Capital Bank has taken the lead by leveraging on its partnerships and technology to introduce a host of product & services designed to make banking more convenient, affordable and inclusive. PEOPLE & TRAINING We are a blend of technical and functional professionals who can deliver on strategic objective First Capital Bank operates defined talent management, retention and training strategy to ensure the organisation is equipped with the best skills.